Privacy Policy

1. About this policy

This policy explains how PostCreator handles information when you visit PostCreator.in or use our mobile app to create business and festival posts. For privacy questions or data requests, contact support@postcreator.in.

2. Information used by the service

• Account information: information provided through Google sign-in or phone verification, such as your name, email address, mobile number, and account identifier.
• Business and design information: profile details, business category, logos, images, text, saved designs, and other content you choose to provide.
• Purchases and credits: subscription status, purchase verification records, export activity, credit balances, and referral information. Google Play processes payments for subscriptions purchased through Google Play.
• Device and usage information: device and app version details, notification tokens, feature interactions, and diagnostic information used to operate and improve the service.
• Support messages: information you send when requesting help.

3. How information is used

We use this information to authenticate accounts, personalize business branding and templates, save and export designs, verify purchases, manage credits and referrals, deliver notifications, respond to support requests, and protect the service against misuse. Usage and diagnostic information helps us understand performance and fix errors.

4. Service providers and sharing

Providers that support authentication, hosting, storage, notifications, payments, and analytics process information needed to provide those services. These include Firebase and Google sign-in, Google Play for supported purchases, and PostHog for analytics and diagnostics. Where AI-assisted business categorization is used, the business description is processed by an AI service provider to suggest a category.

When you export or share a design with another app, the content you share is handled under that app’s own policies. Information may also be disclosed where required by law or to address fraud, security issues, or misuse.

5. Cookies, storage, and analytics choices

The website uses browser storage to remember cookie preferences. Website analytics is enabled only after you allow analytics cookies. Use Cookie settings on the website to review or change that choice.

The mobile app stores session information and preferences on your device. App analytics and diagnostics use a separate preference, available under Settings → Privacy. Session recording is disabled in our website and app analytics configuration.

6. Permissions and your content

Features such as choosing a logo, saving an image, and receiving notifications may request device permissions. You can manage those permissions in your device settings. Only upload content you are entitled to use, and avoid including sensitive information in designs you intend to share publicly.

7. Retention, security, and data requests

Account information and saved content support your ongoing use of the service. Purchase, security, and support records may need to be retained to resolve issues or meet applicable obligations. No online service can guarantee absolute security.

To request access or correction of your information, email support@postcreator.in. To request deletion of your account and associated data, email team@postcreator.in and follow the steps on our account deletion page. Include the account email address or phone number so we can identify the account; do not send passwords or one-time verification codes. We may ask you to verify ownership before acting on a request.

We delete account data from active systems within 30 days of verifying a deletion request and remove residual backup copies within 90 days after account deletion. Limited records may be retained for legal obligations, fraud prevention, or dispute resolution; if applicable, we explain the records, reason, and retention period in our response. See the account deletion page for details.

8. Policy updates

We may update this policy as the service changes. The date above identifies the latest version. You can return to this page from the login screen or the website footer.