PostCreator · Legal
Delete your PostCreator account
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Request deletion of your PostCreator account and associated personal data by emailing team@postcreator.in. You do not need to sign in or reinstall the app to submit a request.
1. Send your deletion request
- Email team@postcreator.in with the subject PostCreator account deletion request.
- Include the email address you use for Google sign-in or your registered phone number, including the country code, so we can identify your account.
- State that you want your PostCreator account and its associated data deleted. Our team may ask you to verify account ownership before proceeding.
Email an account deletion request
This button opens a draft in your email app; send the email to submit your request. If it does not open, manually email team@postcreator.in using the details above. Never send your password, one-time verification codes, or payment card details.
2. What we delete
After verifying your request, we delete your account and associated personal data from our active systems within 30 days, except for the limited records described below. This includes:
- Your account profile, name, sign-in email address or phone number, and account identifiers.
- Your business profile, branding details, uploaded logos and images, and saved posts or designs stored with your account.
- Your account preferences, notification tokens, credit balance, referral information, and usage or diagnostic data linked to your account, except where retention is required as described below.
Account deletion is permanent. Export any designs you want to keep before requesting deletion. Copies already saved to your device or shared with other apps or people are outside PostCreator’s control.
3. Backups and limited retained records
Residual copies of deleted account data are removed from backups within 90 days after account deletion.
We may retain limited purchase, transaction, security, support, or deletion-request records where necessary to meet legal obligations, prevent fraud, or resolve disputes. These records are kept only for the applicable legal requirement or for as long as needed to resolve the specific issue, and are then deleted or anonymized. If an exception applies to your request, we will explain which records are retained, why, and the applicable retention period in our response.
Aggregated statistics that no longer identify you may be retained. Records held independently by Google Play or other providers are governed by their own policies.
4. Cancel any Google Play subscription
To stop future subscription charges, cancel your PostCreator subscription separately in Google Play → Payments & subscriptions → Subscriptions → PostCreator → Cancel subscription. Sending a deletion email or uninstalling the app does not itself cancel your Google Play subscription.
5. Questions or help
For questions about your deletion request, contact team@postcreator.in. See our Privacy Policy for more information about how PostCreator handles your data.